Surveys

Surveys allow members to review your support by answering a few questions when you close the ticket but right before the channel is deleted.

Download the surveys file

Type tickets/surveys and download the surveys.json file. The first time you do this it will be an empty JSON object:

{}

Creating a survey

{
    "example_survey": [
        "Example question 1",
        "Example question 2"
    ]
}

Saving your changes

Upload the file to Discord with tickets/surveys as the message content:

Viewing responses

Use /survey to view responses.

Example

---

Last update: September 24, 2021

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