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Surveys

Surveys allow members to review your support by answering a few questions when you close the ticket but right before the channel is deleted.

Download the surveys file

Type tickets/surveys and download the surveys.json file. The first time you do this it will be an empty JSON object:

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{}

Creating a survey

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{
    "example_survey": [
        "Example question 1",
        "Example question 2"
    ]
}

Saving your changes

Upload the file to Discord with tickets/surveys as the message content:

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Viewing responses

Use /survey to view responses.

Example

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Last update: September 24, 2021
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