Managed bot¶
An affordable managed bot is the easiest way to get your own ticket bot because the technical side is managed for you. Choose a plan to get started. Terms of service and privacy policy apply.
Plans¶
Too expensive? Create a ticket and ask for a discount.
What you're paying for¶
Hosting, and an admin to do everything for you, all for a comparable or even lower price than self-hosting.
- A secure, containerised, auto-updating1 bot instance hosted in the EU
- Efficient hosting
- Powered by Ampere® Altra®, less energy is used for operation and cooling2
- Higher CPU utilisation due to many bots running on the same server3
- 1% of revenue goes to Stripe Climate to remove CO2 from the atmosphere
- Nightly database backups, encrypted and kept for 30 days
You're directly supporting the bot's developer
Create a ticket if you have questions about security, privacy, compliance, etc.
FAQs¶
Why are there two plans?¶
Both plans run the same code, the only difference is that archiving is disabled on the Basic plan. This is because the majority of storage costs are from archiving (storing transcripts). If you aren't going to use this feature, your bot will be cheaper to host.
£3/month is already quite cheap, especially considering you're paying for my time to manage the technical side so you don't have to. The Basic plan exists so you can pay even less if you don't need the most expensive feature.
Which plan should I choose?¶
Do you need the archiving feature?
Choose the Professional plan
Choose the Basic or the Professional plan
Do you have a domain name?
Choose the Professional plan
Choose the Basic or the Professional plan
Can my bot have a custom status/activity?¶
Yes, you can specify custom activities when you create a ticket. Check the documentation for available placeholders.
Can I edit the code?¶
No, you don't have access to the files or console. Everything is completely managed for you. To keep administration easy, and for security, every bot instance runs identical code.
If you want more flexibility, consider self-hosting with a recommended hosting provider.
Tip
The exception to this is that you can provide a custom locale file to further customise the bot's messages.
What payment methods are supported?¶
All payments are securely processed by Stripe. Depending on your location, you can pay with:
- Card (Visa, Mastercard, American Express, etc)
- Apple Pay
- Google Pay
- PayPal (see below)
- Bancontact (EUR only)
- iDEAL (EUR only)
- Sofort (EUR only)
For one-time payments (not subscriptions), you can also pay with:
Please select the appropriate currency for your location above the pricing table to show supported payment methods.
Can I pay with PayPal?¶
Yes, but card payments are preferred because the fees are lower. If PayPal is supported in your country, you'll see a PayPal button on the checkout page.
Can I pay with crypto?¶
Please create a ticket if you are unable to pay using any of the methods listed above.
How can I cancel or update my subscription?¶
You can manage your subscriptions on the Stripe billing dashboard, or by creating a ticket on Discord.
What happens after I pay?¶
Please join the Discord server and create a ticket. Your bot will usually be ready within 24 hours.
Still have questions? Create a ticket on Discord for help.