Discord Tickets supports 3 types of panels.
You can set the panel message's
thumbnail. When you use the
/panel command the bot will create a new channel for the panel. You can rename this channel after through the Discord UI.
The IDs of the categories must be categories created using
/settings categories create. You can use
/settings categories list to get the IDs.
A button panel can open tickets in a single category.
Create a button panel using the
/panel command, giving a single category ID.
Selection menu panels¶
A select panel can open tickets in multiple categories.
Create a select panel using the
/panel command, giving two or more category IDs separated by a comma (
"Just type" panels¶
"Just type" panels can open tickets in a single category. They allow members to create a ticket just by typing the topic in the panel channel. This panel type is not recommended as members can potentially see what other members are creating tickets about.
Create a "just type" panel using the
/panel command, giving a single category ID and setting